Refund policy

 

We will notify you once we have received and inspected your return and inform you whether your refund has been approved. If approved, the refund will be processed automatically through your chosen online payment method, such as a bank account, Instapay, or any e-wallet, within 14 working days. Please note that it may take some time for your bank or payment provider to process and post the refund.

For all other enquiries, please contact us on: info@urban-rugs.com